Assistance with Time and Attendance
- Credit Hours Eligibility
- Data Entry/Correction for NFC's webTA Hosting Plus Services (HUD, USDA, and specific Department of Justice agencies)
- E-Authentication ID/Password in webTA (HUD, USDA, and specific Department of Justice agencies)
- General Use
- Navigation Issues
- STAR Web Rollovers
- Submitting Corrections for T&As for Periods Predating webTA Use (HUD, USDA, and specific Department of Justice agencies)
- Transferring the Employee/T&A Profile for an Employee Who Transfers to Another Agency
- Voluntary Leave Transfer Program (VLTP) Functionality in webTA (USDA and specific Department of Justice agencies)
- Paycheck8
HR and Payroll Assistance
Help Desk Information
- Toll Free Number: 1-855-NFC4GOV (1-855-632-4468)
- Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays)
ONLY Payroll/Personnel and EmpowHR authorized Servicing Personnel Office (SPO) representatives listed in TMGT Table 063, Contact Type 04 are authorized to contact the NFC Contact Center about Time and Attendance.
Callers who are hearing or speech impaired:
Federal Relay Services
Online: Telecommunications Relay Services (TRS)
VRS: 1-877-709-5798
TTY: 1-800-877-8339