Assistance with Insight
HR and Payroll Assistance
Help Desk Information
- Toll Free Number: 1-855-NFC4GOV (1-855-632-4468)
- Email:
- OSC.etix@usda.gov (problems logging into Insight from the Sign-In screen)
- ENTERPRISE.REPORTING@usda.gov (project and testing questions)
- Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays)
ONLY Agency Authorized Contacts (AACs) listed in Table Management System (TMGT) Table 063, Contact Type 31, may call the NFC Contact Center with questions regarding Insight. If you are not an AAC please contact your Agency servicing Personnel Office.
Callers who are hearing or speech impaired:
Federal Relay Services
Online: Telecommunications Relay Services (TRS)
VRS: 1-877-709-5798
TTY: 1-800-877-8339