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National Finance Center

U.S. Department of Agriculture

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Assistance with EPIC Web

HR and Payroll Assistance

Help Desk Information

  • Toll Free Number: 1-855-NFC4GOV (1-855-632-4468)
  • Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays)

ONLY Authorized Servicing Personnel Office (SPO) representatives listed in TMGT Table 063, Contact Type 01, 06, and 11, are authorized to contact the NFC Contact Center EmpowHR issues. Employees should contact their Agency Human Resources office for all issues related to EPIC Web.

Callers who are hearing or speech impaired:
Federal Relay Services
Online: Telecommunications Relay Services (TRS)
VRS: 1-877-709-5798
TTY: 1-800-877-8339

Additional Resources

Last Updated / Reviewed: November 07, 2023