Assistance with Suspense Corrections

HR and Payroll Assistance

Help Desk Information

I am a Payroll/Personnel and EmpowHR Authorized Servicing Personnel Office Representative

Toll Free Number: 1-855-NFC4GOV (1-855-632-4468)
Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays)

I am not a Payroll/Personnel and EmpowHR Authorized Servicing Personnel Office Representative

ONLY Payroll/Personnel and EmpowHR authorized Servicing Personnel Office (SPO) representatives listed in TMGT Table 063, Contact Type 01, 06, and 11, are authorized to contact the NFC Contact Center about Suspense Corrections.

Log into Console (eAuth) Log into Console

Callers who are hearing or speech impaired:
Federal Relay Services
Online: Telecommunications Relay Services (TRS)
VRS: 1-877-709-5798
TTY: 1-800-877-8339

Additional Resources

Processing Tips: Troubleshooting Tips
Processing Tips: Processing in the Payroll/Personnel System (PPS)