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United States Department of Agriculture

National Finance Center

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Assistance with the Payroll/Personnel System

HR and Payroll Assistance

Help Desk Information

  • Toll Free Number: 1-855-NFC4GOV (1-855-632-4468)
  • Hours of Operation: 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays)

ONLY Payroll/Personnel and EmpowHR authorized Servicing Personnel Office (SPO) representatives listed in TMGT Table 063, Contact Type 01, 06, and 11, are authorized to contact the NFC Contact Center about the Payroll/Personnel System.

Callers who are hearing or speech impaired:
Federal Relay Services
Online: www.federalip.us
VRS: 1-877-709-5798
TTY: 1-800-877-8339

Last Updated / Reviewed: July 09, 2018