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National Finance Center

U.S. Department of Agriculture

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NFC Multi-Factor Authentication Mobile Terms of Service

  1. National Finance Center (NFC) applications requiring multi-factor authentication (MFA) may require a one-time passcode. Each time you log in, a passcode will be sent to your registered device. You will then enter this passcode in the application to complete the login process. By asking you to complete this second security step, we’re double-checking your identity. Multi-factor authentication makes it much harder for defrauders to access your account because they’d need your username, password, and access to your device. It’s one more way we’re working to protect your accounts.
  2. You can utilize an alternative method to receiving the SMS message by selecting other application authentication methods. Alternative methods are dependent upon the specific NFC application you are attempting to access. Please refer to Executive Order #14028 “Improving the Nation’s Cybersecurity” issued on May 12, 2021, for additional information.
  3. If you are experiencing issues with the NFC MFA messaging, you can reply HELP for more assistance, or you can get help directly at 1-800-767-9641 or OSC.ETIX@USDA.gov.
  4. To unsubscribe, you can reply STOP or contact us directly at OSC.ETIX@USDA.gov or (800) 767-9641, Weekdays 6:30 AM to 5:00 PM CT, except Federal Holidays.
  5. Carriers are not liable for delayed or undelivered messages.
  6. Message and data rates may apply. You will receive 1 message per login for an NFC application requiring MFA. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  7. If you have any questions regarding privacy, please read our privacy policy.

Last Updated / Reviewed: June 15, 2022