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United States Department of Agriculture

National Finance Center

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Update: Replacing Remedy Requester Console with Business Service Management ServiceNow
July 18, 2017
As previously announced in National Finance Center (NFC) Customer Notification dated June 29, 2017, NFC’s transition from BMC Remedy System Requester Console (RRC) to Business Service Management (BSM) ServiceNow (SNOW) was in the final stages of acquiring an Authority to Operate (ATO). NFC has now received the official ATO; therefore, effective July 21, 2017 NFC BSM SNOW will be operational for all authorized customers.
Business Service Management (BSM) Service Now (SNOW)
June 21, 2017 2:41 p.m.
The National Finance Center (NFC) is transitioning from Remedy System to Business Service Management (BSM) Service Now (SNOW). The effective date will be June 30, 2017.

Last Updated / Reviewed: October 19, 2017