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United States Department of Agriculture

National Finance Center

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Customer Notifications

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Time and Attendance
February 13, 2020 - 10:30 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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NFC 2020 PAYE Processing Schedule
February 10, 2020 - 2:52 p.m.
The National Finance Center (NFC) would like to provide all Agencies the attached PAYE Processing Schedule which covers Pay Periods 01 through 26 of 2020.
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Washington’s Birthday Holiday
January 29, 2020 - 2:24 p.m.
In observance of Washington’s Birthday, the National Finance Center’s (NFC) offices will be closed on Monday, February 17, 2020, including the NFC Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as scheduled.
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Time and Attendance
January 28, 2020 - 8:48 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle.
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NFC BSM ServiceNow Email Notifications
January 27, 2020 - 9:35 a.m.
The National Finance Center (NFC) Business Service Management (BSM) team is notifying our customer Agencies that as of December 19, 2019, the NFC BSM ServiceNow (SN) application email notifications were updated.
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Insight System Maintenance
January 23, 2020 - 2:56 p.m.
Due to system maintenance, Insight will be unavailable from Thursday, January 30, 2020, from 3:00 p.m. central standard time (CST) until 10:00 p.m. CST.
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2019 W-2 Update
January 17, 2020 - 9:30 a.m.
The National Finance Center (NFC) is in the process of printing and mailing calendar year 2019 W-2s. The mailing process will continue through Friday, January 31, 2020. Of the approximately 710,000 W-2s to be issued, all but approximately 8,000 are expected to be available on the Employee Personal Page (EPP) and the Reporting Center as early as Friday, January 17, 2020, and no later than Friday, January 31, 2020.
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EPP System Maintenance
January 15, 2020 - 9:30 a.m.
The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Wednesday, January 15, 2020, from 2:00 p.m. until 5:00 p.m. Central Standard Time.
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Pay Period 26 Employee Federal Tax Withholding Issue – 2nd Update
January 14, 2020 - 4:41 p.m.
This notice is to provide an update to the customer notification dated January 13, 2020. The National Finance Center (NFC) has identified the root cause of the issue and continues to test and perform analysis on the system calculation of the Federal tax withholding for Pay Period 26. NFC is dedicated to giving our utmost attention to this issue and determine the appropriate corrective action to resolve.
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Time and Attendance
January 14, 2020 - 10:30 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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Pay Period 26 Employee Federal Tax Withholding Issue Update
January 13, 2020 - 6:52 p.m.
The National Finance Center (NFC) continues to test and perform analysis on the system calculation of the Federal tax withholding for Pay Period 26. Our development staff is also performing critical analysis to determine the appropriate corrective action on the affected records. We want our customers to know we are giving our utmost attention to resolving this issue. Updates will be forthcoming as additional information becomes available and the corrective action is finalized.
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Pay Period 26 Employee Federal Tax Withholding Issue
January 10, 2020 - 5:04 p.m.
This notice is to inform customers that the National Finance Center (NFC) has discovered an error while processing payroll for Pay Period 26 that may impact NFC customers’ employees’ federal payroll tax withholding. This error has resulted in erroneous federal tax withholding amounts. NFC is taking the necessary corrective action to resolve this issue. Employees will see corrected federal tax withholdings in Pay Period 1 2020. No action is required by our customers.
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Martin Luther King, Jr. Holiday
January 6, 2020 - 2:02 p.m.
In observance of the birthday of Martin Luther King, Jr., our offices will be closed on Monday, January 20, 2020, including the National Finance Center (NFC) Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.
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Employee Personal Page (EPP) System Maintenance
January 3, 2020 - 4:31 p.m.
The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Monday, January 6, 2020, from 2:00 p.m. until 5:00 p.m. central standard time. There is no action required on the part of the customers.
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Revised NFC Scheduled Maintenance - Mainframe
January 3, 2020 - 3:51 p.m.
The National Finance Center (NFC) will conduct system maintenance on the mainframe on Sunday, January 5, 2020, from 12:01 a.m.- 5:00 a.m. central standard time. There is no action required on the part of the customers.
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NFC Scheduled Maintenance - Mainframe
January 3, 2020 - 9:43 a.m.
The National Finance Center (NFC) will conduct system maintenance to the mainframe from 5:00 p.m. central standard time (CST) on Saturday, January 4, 2020, until 2:45 a.m. CST on Sunday, January 5, 2020. There is no action required on the part of the customers.
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Announcing Upcoming Quarterly Training Sessions
December 31, 2019 - 1:09 p.m.
The National Finance Center’s (NFC) Training and Communications Branch (TCB) is now accepting enrollment for instructor-led quarterly training sessions. Courses will take at the USDA Client Services Office (CSO) located in Washington, D.C.
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Update - Special Payroll Processing System (SPPS) Maintenance
December 30, 2019 - 3:59 p.m.
This is an update to the customer notification issued on December 27, 2019, regarding the SPPS scheduled system maintenance. The maintenance is completed and SPPS is now available.
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Update - Entry, Processing, Inquiry, and Correction (EPIC) System Maintenance
December 30, 2019 - 3:59 p.m.
This is an update to the customer notification issued on December 27, 2019, regarding the EPIC scheduled system maintenance. The maintenance is completed and EPIC is now available.
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NFC Scheduled Maintenance–Special Payroll Processing System (SPPS)
December 27, 2019 - 3:59 p.m.
The National Finance Center’s (NFC) SPPS system will be unavailable due to system maintenance on Sunday, December 29, 2019. Customers will be notified when the application is available.
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NFC Scheduled Maintenance – Entry, Processing, Inquiry, and Correction (EPIC) System
December 27, 2019 - 3:59 p.m.
The National Finance Center (NFC), EPIC system will be unavailable due to system maintenance on Sunday, December 29, 2019. Customers will be notified when the application is available.
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Administrative Billings and Collections System Notices
December 23, 2019 - 3:56 p.m.
As a reminder to our Agencies, they must utilize the Reporting Center in conjunction with the Date to Print and Mail ABCO Notices schedule in order to print and mail their notices. An updated schedule, which lists when bills are available for printing and mailing, is available on the NFC Web site. There will be a Customer Notification released each time that the schedule is updated.
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EPP System Maintenance
December 23, 2019 - 1:11 p.m.
The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Monday, December 30, 2019, from 2:00 p.m. until 5:00 p.m. Central Standard Time.
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New Year’s Day Holiday
December 20, 2019 - 4:34 p.m.
In observance of the New Year’s Day holiday, the National Finance Center (NFC) will be closed on Wednesday, January 1, 2020, including the NFC Contact Center. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.
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Christmas Eve and Christmas Day Holiday
December 20, 2019 - 2:47 p.m.
In observance of Christmas Eve and Christmas Day holidays, the National Finance Center (NFC) will be closed on Tuesday, December 24, 2019, and Wednesday, December 25, 2019, including the NFC Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.
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Time and Attendance
December 17, 2019 - 11:07 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle.
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Administrative Billings and Collections System
December 13, 2019 - 11:00 a.m.
This is the final notification to remind agency personnel that bills established in Calendar Year 2019 related to gross income adjustments should be paid in full by December 31, 2019. If the debt is not paid in full by that date, the outstanding amount of the debt will be added to the gross income amount on the employee’s W-2 at year-end.
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Employee Personal Page (EPP) System Maintenance
December 11, 2019 - 12:15 p.m.
The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Thursday, December 12, 2019, from 3:00 p.m. until 6:00 p.m. central standard time.
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Time and Attendance
December 3, 2019 - 8:31 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle.
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Administrative Billings and Collections System
December 2, 2019 - 7:00 a.m.
This notification is to remind Agency personnel that bills established in calendar year 2019 related to gross income adjustments should be paid in full by December 31, 2019. If the debt is not paid in full by that date, the outstanding amount of the debt will be added to the gross income amount on the employee’s W-2 at yearend.
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NFC BSM ServiceNow Upgrade Status
November 26, 2019 - 3:14 p.m.
The National Finance Center (NFC) Business Service Management (BSM) team is notifying our customer Agencies that the NFC BSM ServiceNow application upgrade scheduled for 11/23/2019 was delayed due to limited customer participation in validation & verification (V&V).
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EPP System Maintenance
November 20, 2019 - 2:39 p.m.
The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Friday, November 22, 2019, from 3:00 p.m. until 7:00 p.m. central standard time. There is no action required on the part of the customers.
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Announcing Upcoming Quarterly Training Sessions
November 19, 2019 - 3:41 p.m.
The National Finance Center’s (NFC) Training and Communications Branch (TCB) is now accepting enrollment for the instructor-led quarterly training sessions. Courses will take place at the USDA Client Services Office (CSO) located in Washington D.C.
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Time and Attendance
November 19, 2019 - 9:00 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle.
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Last Updated / Reviewed: May 06, 2019