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United States Department of Agriculture

National Finance Center

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Customer Notifications

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Time and Attendance
July 13, 2020 - 9:01 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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National Finance Center Training Solutions
July 7, 2020 - 4:14 p.m.
The National Finance Center (NFC) realizes the importance of delivering excellent customer service and offering our customers innovative solutions that meet changing business needs. We are excited to announce the expansion of our innovative training solutions to include self-paced, on-demand training; virtual classroom training; and traditional classroom learning platforms focused on ensuring your workforce has the knowledge they need.
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Changes to Automatic Enrollment Percentage for Thrift Savings Plan Participants
July 2, 2020 - 4:10 p.m.
The Federal Retirement Thrift Investment Board (FRTIB), the Agency that administers the Thrift Savings Plan (TSP), will increase the automatic enrollment percentage from 3% to 5% of pay for all participants who are automatically enrolled in the TSP on or afterOctober 1, 2020. The Thrift Savings Plan Enhancement Act of 2009 grants the authority for this change. This change will not affect the contribution rates in place for those participants who are enrolled in the TSP prior to October 1, 2020. (See TSP Bulletin 19-4.)
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Waiver of the Premium Pay Limitation and Aggregate Pay Limitation for Employees Working in Response to Coronavirus Disease 2019 (COVID-19)
July 2, 2020 - 3:47 p.m.
This Customer Notification is an update to the notification issued on June 18, 2020, which advised that the Transaction Descriptors (TD) for the other National Finance Center (NFC)-hosted versions of webTA would be updated in pay period 14 - instead, these TDs will be updated in pay period 13.
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Time and Attendance (T&A) – Pullers on T&As
July 1, 2020 - 9:33 a.m.
This notice serves as a reminder to all Agencies of the circumstances under which the National Finance Center (NFC) Payroll Operations Processing Branch (PaPB) may process a “puller” on a T&A document.
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Time and Attendance
June 29, 2020 - 11:00 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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Independence Day Holiday
June 25, 2020 - 6:50 a.m.
In observance of the Independence Day holiday, our offices will be closed on Friday, July 03, 2020, including the National Finance Center’s (NFC) Contact Center.
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Waiver of the Premium Pay Limitation and Aggregate Pay Limitation for Employees Working in Response to Coronavirus Disease 2019 (COVID-19)
June 18, 2020 - 3:03 p.m.
The recently enacted Coronavirus Aid, Relief, and Economic Security (CARES) Act (Public Law 116-136, March 27, 2020) contains two sections providing Agency heads with the authority to waive the bi-weekly premium pay limitation found under 5 U.S.C. 5547(a). This regulation will provide a higher annual premium pay cap and exclude premium pay from the aggregate limitation on pay found under 5 U.S.C. 5307 for work performed in response to COVID-19.
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Insight System Maintenance
June 17, 2020 - 1:12 p.m.
Due to system maintenance, Insight will be unavailable from Sunday, June 21, 2020, from 10:00 a.m. central time (CT) through Monday, June 22, 2020, at 8:00 a.m. CT.
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Time and Attendance
June 15, 2020 - 12:30 p.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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Employee Personal Page System Maintenance
June 10, 2020 - 10:28 a.m.
The Employee Personal Page will be unavailable due to scheduled system maintenance from 2:00 p.m. to 6:00 p.m. Central time on Thursday, June 11, 2020. There is no action required on the part of the customers.
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Time and Attendance
June 4, 2020 - 12:53 p.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle.
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Fiscal Year 2021 Accounting
May 29, 2020 - 2:48 p.m.
The National Finance Center (NFC) would like to remind all non-USDA Agencies to provide a formal request as soon as possible if they are contemplating changes to their accounting format or Management Account Structure Codes System (MASC) validation criteria for Fiscal Year 2021. All accounting format or MASC validation criteria changes should be sent to nfc.gesdrequest@usda.gov following the standard Software Change Request process. As these requests will require analysis for possible system modifications, please submit to the NFC no later than July 10, 2020 to ensure implementation for the new fiscal year.
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Scheduled Identity, Credential, and Access Management (ICAM) Production eAuthentication (eAuth) Environment Maintenance
May 29, 2020 - 2:05 p.m.
The National Finance Center (NFC) will be conducting ICAM production eAuth maintenance on Monday, June 1, 2020, from 5:00 p.m. until 10:00 p.m., central standard time.
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Scheduled Identity, Credential, and Access Management (ICAM) Production eAuthentication (eAuth) Environment Maintenance
May 26, 2020 - 10:01 a.m.
The National Finance Center (NFC) will be conducting ICAM production eAuth environment maintenance on Wednesday, May 27, 2020, from 5:00 p.m. until 10:00 p.m., central standard time.
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Memorial Day Holiday
May 20, 2020 - 6:00 a.m.
In observance of Memorial Day, the National Finance Center’s (NFC) offices, including the NFC Contact Center (NCC), will be closed on Monday, May 25, 2020. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.
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Memorial Day Holiday
May 20, 2020 - 6:00 a.m.
In observance of Memorial Day, the National Finance Center’s (NFC) offices, including the NFC Contact Center (NCC), will be closed on Monday, May 25, 2020. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.
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Employee Personal Page (EPP) Landing Page Redesign
May 15, 2020 - 12:00 p.m.
The National Finance Center (NFC) is excited to announce the redesign of the EPP Landing Page that is being released on Wednesday, May 20, 2020. The functionality of the application has not changed, but users will see a new look before logging in to EPP.
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Time and Attendance
May 6, 2020 - 6:30 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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Fiscal Year 2021 Accounting
May 29, 2020 - 2:48 p.m.
The National Finance Center (NFC) would like to remind all non-USDA Agencies to provide a formal request as soon as possible if they are contemplating changes to their accounting format or Management Account Structure Codes System (MASC) validation criteria for Fiscal Year 2021. All accounting format or MASC validation criteria changes should be sent to nfc.gesdrequest@usda.gov following the standard Software Change Request process. As these requests will require analysis for possible system modifications, please submit to the NFC no later than July 10, 2020 to ensure implementation for the new fiscal year.
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Scheduled Identity, Credential, and Access Management (ICAM) Production eAuthentication (eAuth) Environment Maintenance
May 29, 2020 - 2:05 p.m.
The National Finance Center (NFC) will be conducting ICAM production eAuth maintenance on Monday, June 1, 2020, from 5:00 p.m. until 10:00 p.m., central standard time.
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Scheduled Identity, Credential, and Access Management (ICAM) Production eAuthentication (eAuth) Environment Maintenance
May 26, 2020 - 10:01 a.m.
The National Finance Center (NFC) will be conducting ICAM production eAuth environment maintenance on Wednesday, May 27, 2020, from 5:00 p.m. until 10:00 p.m., central standard time.
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Memorial Day Holiday
May 20, 2020 - 6:00 a.m.
In observance of Memorial Day, the National Finance Center’s (NFC) offices, including the NFC Contact Center (NCC), will be closed on Monday, May 25, 2020. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.
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Memorial Day Holiday
May 20, 2020 - 6:00 a.m.
In observance of Memorial Day, the National Finance Center’s (NFC) offices, including the NFC Contact Center (NCC), will be closed on Monday, May 25, 2020. All NFC applications will remain available during the holiday, and payroll/personnel processing will continue as normally scheduled.
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Employee Personal Page (EPP) Landing Page Redesign
May 15, 2020 - 12:00 p.m.
The National Finance Center (NFC) is excited to announce the redesign of the EPP Landing Page that is being released on Wednesday, May 20, 2020. The functionality of the application has not changed, but users will see a new look before logging in to EPP.
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Time and Attendance
May 6, 2020 - 6:30 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&As should be validated, certified, and transmitted by close of business on the Tuesday following the end of the biweekly pay period.
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Claimant Query Link on Employee Personal Page
April 24, 2020 - 3:43 p.m.
As of Monday, April 27, 2020, the Employee Personal Page (EPP) link to the Department of Labor Office of Workers' Compensation Programs (OWCP) Claimant Query System (QCS) will be removed due to the expansion of their Employees’ Compensation Operations and Management (ECOMP) portal.
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Data Center Relocation
April 24, 2020 - 2:06 p.m.
This is a reminder that the National Finance Center (NFC) will be migrating its production data center on Saturday, April 25, 2020, beginning at 7:00 a.m. central time (CT). Applications will be available from the new location at 6:00 p.m. CT on April 25.
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Insight System Maintenance
April 23, 2020 - 12:05 p.m.
Due to system maintenance, Insight will be unavailable from Sunday, April 26, 2020, at 12:00 p.m. central time (CT) through Monday, April 27, 2020, at 8:00 a.m. CT. No action is required on the part of the customer.
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Insight System Maintenance
April 23, 2020 - 12:05 p.m.
Due to system maintenance, Insight will be unavailable from Sunday, April 26, 2020, at 12:00 p.m. central time (CT) through Monday, April 27, 2020, at 8:00 a.m. CT. No action is required on the part of the customer.
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Data Center Migration Production Outage
April 22, 2020 - 7:00 p.m.
Migration of the National Finance Center (NFC) Data Center from Denver, Colorado to Kansas City, Missouri is scheduled for Saturday, April 25, 2020. Customers are asked to log out of all NFC applications by 6:30 a.m. central time (CT). During this migration period, all NFC applications will be unavailable. The NFC applications are expected to be available starting at 6:00 p.m. CT.
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Time and Attendance
April 20, 2020 - 10:07 a.m.
This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data.
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Last Updated / Reviewed: May 06, 2019