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United States Department of Agriculture

National Finance Center

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Customer Notifications

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NFC Orientation
May 25, 2018 - 10:55 a.m.
We are very excited by the tremendous response for the August 2018 session of our National Finance Center (NFC) Customer Orientation! We will be sending out confirmation emails shortly that will include details for travel arrangements. Due to limited seating we were not able to accommodate all requests.
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Bicycle Subsidy
May 22, 2018 - 5:00 p.m.
The National Finance Center (NFC) is notifying customers that on December 22, 2017, the President signed the Tax Cuts and Jobs Act into Public Law 115-97. Section 11047 of the Law, suspended qualified bicycle commuting reimbursement from an employee’s income for any tax year beginning after December 31, 2017 and before January 1, 2026.
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Memorial Day Holiday
May 22, 2018 - 1:30 p.m.
In observance of Memorial Day, the National Finance Center (NFC) will be closed on Monday, May 28, 2018, including the National Finance Center (NFC) Contact Center. All NFC applications will remain available during the holiday and payroll/processing will continue as normally scheduled.
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NFC Contact Center (NCC) Email Mailbox Closure
May 22, 2018 - 10:15 a.m.
Starting Sunday, June 24, 2018 the NFC Contact Center (NCC) will be transitioning away from accepting customer issue initial reports via email to the NCC email box, nfccontactcenter@nfc.usda.gov.
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Update: Insight System Maintenance
May 18, 2018 - 1:50 p.m.
Insight system maintenance is completed. The application is now available for use.
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Insight System Maintenance
May 17, 2018 - 1:46 p.m.
Due to system maintenance, Insight will be unavailable Friday May 18, 2018, from 7:00 am CT until 12:30 pm CT.
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NFC Contact Center Limited Service
May 11, 2018 - 7:00 a.m.
This notification is to inform all customers that due to an important visit by USDA’s Deputy Secretary Censky, the National Finance Center’s (NFC) Contact Center (NCC) (excluding the GISB Help Desk, which services DPRS, TIPS, and CLER) will have limited service today May 11, 2018, between 12:30 p.m. to 2:30 p.m. CT.
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Invitation to NFC’s Customer Orientation (Update)
May 7, 2018 - 2:45 p.m.
Corrected: Unfortunately, the National Finance Center (NFC) will not be able to provide transportation for this event. Participants will be responsible for arranging transportation to/from the NFC. We apologize for any inconvenience this may cause.
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Invitation to NFC’s Customer Orientation
May 4, 2018 - 11:00 a.m.
The National Finance Center (NFC) is excited to announce that we have open slots for the upcoming NFC Customer Orientation training to be held the week of August 20, 2018, at NFC in New Orleans, Louisiana.
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Update - Insight webTA 3.8 Data Implementation Status
May 3, 2018 - 10:25 a.m.
The production implementation of Insight Daily Time and Attendance Data (webTA 3.8) is still in process. During this time, the webTA subject areas will not be available. We will update this Customer Notification when the implementation is complete. There is no action required on the part of the customers.
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Update - Insight Pay Period 07 Biweekly Process Completed
April 25, 2018 - 10:25 a.m.
This is follow up communication to the notice issued on Monday, April 23, 2018, that stated the Insight Biweekly update process for Pay Period 08 was not completed.
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Administrative Billings and Collections System
April 24, 2018 - 1:46 p.m.

As a reminder to our customers regarding bulletin REPT 17-08, Administrative Billings and Collections (ABCO) Forms Added to the Reporting Center, dated November 18, 2017, and a follow up to the Customer Notifications issued on January 18, 2018, and February 23, 2018, several ABCO forms have been added to the Financial Reports menu on the Reporting Center with the capability to view and/or print.

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NFC Contact Center Closure
April 20, 2018 - 2:10 p.m.

This notification is to inform all Customers that the National Finance Center’s (NFC) Contact Center (NCC) (excluding the GISB Help Desk which services DPRS, TIPS, and CLER) will be closed for two and a half hours on Wednesday, April 25, 2018, for a team building exercise. The telephones in the NCC will be unavailable from 1:00 p.m. to 3:30 p.m. CT.

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Update - Insight webTA 3.8 Data Implementation Status
April 17, 2018 - 1:41 p.m.

The production implementation of Insight Daily Time and Attendance Data (webTA 3.8) is still currently in progress. During this time, the webTA subject areas are not available. An updated Customer Notification will be sent out when the implementation is complete.

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Insight webTA Data Implementation Status
April 11, 2018 - 2:22 p.m.

The production implementation of Insight Daily Time and Attendance Data (webTA) is currently in progress. The National Finance Center is in the process of loading large amounts of data into the production environment. During this time, the webTA subject areas will not be available. An updated Customer Notification will be provided once implementation is complete.

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IRIS Web Preview
April 11, 2018 - 1:15 p.m.
A few weeks ago, the National Finance Center (NFC) announced the rollout of a new Web-based version of Information/Research Inquiry System (IRIS). As stated, IRIS Web has been enhanced to provide a better customer experience, including ease of access and support for users with disabilities in compliance with Section 508 standards. IRIS Web is compatible with all of the modern Web browsers.
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Insight Password Change Issue
April 6, 2018 - 12:54 p.m.
Users of Insight have reported issues to the National Finance Center concerning missing menu options, folders, and categories. These issues are appearing because their Insight password has expired.
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Employee Personal Page (EPP) Personal Benefit Statements Display
March 29, 2018 - 9:21 a.m.
The National Finance Center (NFC) discovered an issue with the 2018 Personal Benefit Statements displaying incorrect or missing information on the Employee Personal Page (EPP). NFC researched and determined the issue affected Law Enforcement Officer’s (LEO) employees.
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Career and Career-Conditional Employment (Tenure) Regulation Change
March 27, 2018 - 12:13 p.m.
The National Finance Center is notifying our customers of an Office of Personnel Management (OPM) regulation change. OPM has issued a final regulation to change the criteria for career tenure in the Federal competitive service.
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T&A Point of Contact for Potential Government Shutdown
March 21, 2018 - 3:19 p.m.
In preparation for a potential government shutdown, the National Finance Center (NFC) is seeking your assistance to obtain pertinent information about your respective Agency Time and Attendance (T&A) practices. This information will be helpful to ensure T&As are processed in a timely manner.
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Corrective Action for Separated Employees
March 21, 2018 - 3:19 p.m.
Currently, there are numerous separated employee records in Payroll/Personnel (PPS) database, which should have moved to the ADJP history database. The move to history normally occurs six (6) pay periods following the processing of the last transaction. However, if certain conditions are not met, the records are unable to move to history. In order to meet the requirements to move separated employee records, Agencies have to make the appropriate corrections.
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Agency Shutdown Checklist
March 21, 2018 - 3:19 p.m.
The National Finance Center (NFC) would like to provide our customers with a checklist of pertinent information in the event of a government shutdown.
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New IRIS Web Release
March 14, 2018 - 4:30 p.m.
The National Finance Center (NFC) is please to announce the rollout of a new Web- based version of Information/Research Inquiry System (IRIS). IRIS Web has been enhanced to provide a better customer experience, as well as ease of access and support for users with disabilities in compliance with Section 508 standards. IRIS Web supports all of the modern Web browsers.
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Update: Insight System Maintenance
February 27, 2018 - 1:40 p.m.
Insight System maintenance is completed. The application is now available for use.
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Last Updated / Reviewed: March 23, 2018