National Finance Center

Adding and Removing Security Access

Requests for Security Access are submitted by Agency Security Officers via ServiceNow through the ServiceNow Login (eAuth) or the ServiceNow Login (non-eAuth). NFC ServiceNow automatically encrypt attachments October 2022.

Security Access Forms with all mandatory fields properly completed will be processed within the timeframe defined in Service Level Agreements, depending upon complexity and number of users affected. Please note that improperly completed security access request forms will be returned requiring a 48 business hours response for clarification, thereby increasing the time required to process the request.

Properly completed requests will be completed within the time frame defined in Service Level Agreements, depending upon complexity and number of users affected. Please note that improperly completed forms will be returned, thereby increasing the time required to process your request.

Each Agency is advised to take preventive actions to staled accounts by compliance with the Agency Security Officer Roles and Responsibilities IAW the Agency Security Officer Reference Guide. The Agency Security Officer is to immediately inform NFC Access Management Team of challenges using the agreed upon standard business operationg process.

A user’s security access must be removed by the losing Agency Security Officer when he/she is transferred to another Agency or separates from service.