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U.S. Department of Agriculture

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User Groups

The NFC Payroll/Personnel Customer Community has formed several User Groups which are attended by customers using the applications. Listed below are meeting minutes and associated materials for each User Group. Meetings are typically held once a month and discussions range from day-to-day problems and solutions to enhancements and new development efforts. A subject matter representative with an interest in participating in a User Group should submit the request through his/her CAPPS representative to the User Group chairperson.

EmpowHR User Group

NFC Chairperson Customer Co-Chairperson NFC Coordinator
Tracey Hoolahan None Darleen Aucoin

EPIC User Group

NFC Chairperson Customer Co-Chairperson NFC Coordinator
Sandie Mikell Karen Queen, DOJ Debi Dewar

Reports User Group

NFC Chairperson Customer Co-Chairperson NFC Coordinator
Sandie Mikell Charon Casey, DHS
Linda Reter, DOJ
Sheri Riemer

T&A User Group

NFC Chairperson Customer Co-Chairperson NFC Coordinator
Tracey Hoolahan None Randolph Macabitas

Working Groups

Working Groups can be established through CAPPS, User Groups, or NFC management. The Working Group provides a forum for members to offer input and discuss requirements/changes on specific project(s). Working Groups are short term and disbanded once the group completes system testing and validates the integrity of the system changes. Listed below are meeting minutes and associated materials for each Working Group.

Unique Benefits Working Group

NFC Chairperson Customer Co-Chairperson NFC Coordinator
Tracey Hoolahan None Tiffany Ward

Last Updated / Reviewed: October 21, 2020