Insurance ServiceNow Security Officer Training (CLER, DPRW, TIPS Security Officers)
Duration: 1 hour 30 minutes
Prerequisites for ServiceNow Agency Security Officer Training:
- Designated Security Officers (CSO, DSO, & TSO Security Officers) via 3100-CSO form, DSO form or TSO form
- Must have an active TSO account in SALL (Secure All)
Training Objectives:
- Understand How To:
- Log into ServiceNow portal
- Create Access Requests
- ServiceNow notification process
- Receive notification of submitted request status
- Receive notification of completed request
- Create Incidents Requests
- Receive notification of submitted incident status
- Review Access Request forms (AD3100-C, AD3100-CA, AD3100-D, AD3100-DA, AD310-T)
- Agency Security Officer responsibilities
Class Dates:
- April 2, 2020
- May 7, 2020
- June 4, 2020
- July 2, 2020
- August 6, 2020
- September 3, 2020
- October 8, 2020
- November 5, 2020
- December 3, 2020
Secure All (SALL) Course
Duration: 1 hour
Prerequisites for ServiceNow Agency Security Officer Training:
- Enrollee must be an Security Officer
- Must have taken ServiceNow training
Training Objectives:
- What is SecureALL (SALL)
- Logging into SALL
- Resetting user passwords
- SALL user status
- 30/60/120-day Inactivity Reports
- Exporting Reports
Class Dates:
SecureAll (SALL) Training sessions are scheduled on the 3rd Wednesday of the month, from 1 p.m. - 2 p.m. Central Standard Time.
- April 15, 2020
- May 20, 2020
- June 17, 2020
- July 15, 2020
- August 19, 2020
- September 16, 2020
- October 21, 2020
- November 18, 2020
- December 16, 2020