Insurance ServiceNow Security Officer Training (CLER, DPRW, TIPS Security Officers)
Duration: 1 hour 30 minutes
Prerequisites for ServiceNow Agency Security Officer Training:
- Designated Security Officers (CSO, DSO, & TSO Security Officers) via 3100-CSO form, DSO form or TSO form
- Must have an active TSO account in SALL (Secure All)
Training Objectives:
- Understand How To:
- Log into ServiceNow portal
- Create Access Requests
- ServiceNow notification process
- Receive notification of submitted request status
- Receive notification of completed request
- Create Incidents Requests
- Receive notification of submitted incident status
- Review Access Request forms (AD3100-C, AD3100-CA, AD3100-D, AD3100-DA, AD310-T)
- Agency Security Officer responsibilities
Class Dates:
- January 10, 2019
- February 7, 2019
- March 7, 2019
- April 4, 2019
- May 2, 2019
- June 6, 2019
- July 5, 2019
- August 8, 2019
- September 5, 2019
- October 3, 2019
- November 7, 2019
- December 5, 2019
Secure All (SALL) Course
Duration: 1 hour
Prerequisites for ServiceNow Agency Security Officer Training:
- Enrollee must be an Security Officer
- Must have taken ServiceNow training
Training Objectives:
- What is SecureALL (SALL)
- Logging into SALL
- Resetting user passwords
- SALL user status
- 30/60/120-day Inactivity Reports
- Exporting Reports
Class Dates:
SecureAll (SALL) Training sessions are scheduled on the 3rd Wednesday of the month, from 1 p.m. - 2 p.m. Central Standard Time.
- April 17, 2019
- May 15, 2019
- June 19, 2019
- July 17, 2019
- August 21, 2019
- September 18, 2019
- October 16, 2019
- November 20, 2019
- December 18, 2019