Customer Notifications
-
- NFC Scheduled Maintenance – CLER
- October 11, 2017 - 3:13 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, October 14, 2017, between the hours of 5:00 p.m. CST and 10:30 p.m. CST. During this maintenance period, the CLER system will be unavailable.
- Keyword:
- Columbus Day Holiday
- October 2, 2017 - 3:22 p.m.
- In observance of the Columbus Day Holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, October 9, 2017.
- Keyword:
- NFC Scheduled Maintenance – TIPS
- September 21, 2017 - 2:31 p.m.
- The National Finance Center (NFC) will conduct system maintenance beginning Saturday, September 30, 2017, from 9:00 a.m. CST ending Saturday, September 30, 2017, at 11:00 a.m. CST. During this maintenance period, the TIPS system will be unavailable.
- Keyword:
- NFC Scheduled Maintenance – DPRW
- September 14, 2017 - 3:22 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 16, 2017, from 7:00 a.m. until 10:45 p.m. During this maintenance period, the DPRW system will be unavailable.
- Keyword:
- Labor Day Holiday
- August 28, 2017 - 12:42 p.m.
- In observance of the Labor Day Holiday, the Government Insurance Services Branch (GISB) Help Desk will be closed on Monday, September 04, 2017.
- Keyword:
- NFC Scheduled Maintenance – TIPS, DPRS, CLER
- August 17, 2017 - 1:15 p.m.
- The National Finance Center (NFC) will conduct system maintenance beginning Saturday, August 19, 2017, at 8:00 a.m. CST ending Sunday, August 20, 2017, at 1:45 a.m. CST.
- Keyword:
- NFC Contact Center Telephones
- August 14, 2017 - 12:50 p.m.
- This notification is to inform all customers that the National Finance Center’s (NFC) Contact Center (NCC) telephone lines are currently unavailable, including the Insurance lines of business (CLER, DPRS, and TIPS).
- Keyword:
- NFC Scheduled Maintenance – TIPS, DPRS, CLER
- July 20, 2017 - 12:10 a.m.
- The National Finance Center (NFC) will conduct system maintenance beginning Saturday, July 22, 2017 at 8:00 a.m. CST ending Sunday, July 23, 2017, at 2:00 a.m. CST.
- Keyword: