Customer Notifications
- New Year’s Day Holiday
- December 16, 2025 - 8:36 a.m.
- In observance of the New Year’s Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, January 01, 2026.
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- Christmas Day Holiday
- December 10, 2025 - 2:18 p.m.
- In observance of the Christmas Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, December 25, 2025.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 10, 2025 - 2:09 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, December 13, 2025, from 6:00 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 10, 2025 - 2:08 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, December 13, 2025, from 6:00 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 26, 2025 - 2:34 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 29, 2025, from 6:00 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 26, 2025 - 2:34 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 29, 2025, from 6:00 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
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- Thanksgiving Day Holiday
- November 17, 2025 - 9:48 a.m.
- In observance of the Thanksgiving Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, November 27, 2025.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 12, 2025 - 3:06 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 15, 2025, from 6:30 p.m. until 11:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 12, 2025 - 3:05 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 15, 2025, from 6:30 p.m. until 11:45 p.m. (CST), for bi-weekly maintenance activities.
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- Veterans Day Holiday
- November 3, 2025 - 2:04 p.m.
- In observance of the Veterans Day Holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Tuesday, November 11, 2025.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 29, 2025 - 3:03 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 01, 2025, from 6:30 p.m. until 11:30 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 29, 2025 - 3:01 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, November 01, 2025, from 6:30 p.m. until 11:30 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 15, 2025 - 1:29 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Friday October 17, 2025, from 10:00 a.m. until Saturday, October 18, 2025, until 6:00 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 15, 2025 - 1:27 p.m.
- The National Finance Center (NFC) will conduct system maintenance on Friday, October 17, 2025, from 10:00 a.m. until Saturday, October 18, 2025, until 6:00 p.m. (CST) for bi-weekly maintenance activities.
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- Columbus Day Holiday
- October 3, 2025 - 8:20 a.m.
- In observance of the Columbus Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, October 13, 2025.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 1, 2025 - 2:20 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, October 1, 2025, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 1, 2025 - 2:17 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday October 4, 2025, from 5:00 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 17, 2025 - 10:34 a.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 20, 2025, from 5:00 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 17, 2025 - 10:34 a.m.
- The National Finance Center (NFC) will conduct system maintenance on Saturday, September 20, 2025, from 5:00 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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