Customer Notifications
- Washington’s Birthday Holiday
- February 7, 2023 - 1:08 p.m.
- In observance of Washington’s Birthday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, February 20, 2023.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- January 25, 2023 - 1:19 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, January 28, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- January 25, 2023 - 1:16 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, January 28, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- January 11, 2023 - 5:03 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, January 14, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- January 11, 2023 - 5:03 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, January 14, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Martin Luther King, Jr. Holiday
- January 3, 2023 - 12:04 p.m.
- In observance of the birthday of Martin Luther King Jr., the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, January 16, 2023.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 28, 2022 - 1:45 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 31, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 28, 2022 - 1:45 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 31, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- New Year's Day Holiday
- December 20, 2022 - 1:04 p.m.
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In observance of the New Year's Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, January 2, 2023.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 14, 2022 - 2:00 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 17, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 14, 2022 - 2:00 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 3, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Christmas Day Holiday
- December 13, 2022 - 8:11 a.m.
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In observance of the Christmas Day Holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, December 26, 2022.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 1, 2022 - 11:19 a.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 3, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 1, 2022 - 11:18 a.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, December 3, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
- Keyword:
- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 16, 2022 - 3:40 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, November 19, 2022, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, CLER will be unavailable.
- Keyword:
- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 16, 2022 - 3:40 p.m.
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The National Finance Center (NFC) will conduct system maintenance Saturday, November 19, 2022, from 6:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, DPRW will be unavailable.
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- NFC Scheduled Maintenance – Tribal Insurance Processing System (TIPS)
- November 16, 2022 - 3:40 p.m.
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The National Finance Center (NFC) will conduct system maintenance on Saturday, November 19, 2022, from 6:00 a.m. until 6:00 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, TIPS will be unavailable.
- Keyword:
- Thanksgiving Day Holiday
- November 16, 2022 - 9:23 a.m.
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In observance of the Thanksgiving Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, November 24, 2022.
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