Customer Notifications
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- Columbus Day Holiday
- September 26, 2023 - 9:26 a.m.
- In observance of the Columbus Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, October 9, 2023.
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- NFC Scheduled Maintenance – Tribal Insurance Processing (TIPS)
- September 21, 2023 - 12:58 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 23, 2023, from 8:00 a.m. until 15:00 p.m. (CST) for bi-weekly maintenance activities. During this maintenance period, TIPS will be unavailable.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 20, 2023 - 3:03 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 23, 2023, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 20, 2023 - 3:01 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 23, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- September 7, 2023 - 12:57 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 9, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- September 7, 2023 - 12:56 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, September 9, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- August 24, 2023 - 2:50 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, August 26, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- August 24, 2023 - 2:49 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, August 26, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Labor Day Holiday
- August 24, 2023 - 1:56 p.m.
- In observance of the Labor Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, September 4, 2023.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- August 10, 2023 - 7:33 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, August 12, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- August 10, 2023 - 7:33 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, August 12, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- National Finance Center (NFC) Business Service Management (BSM) ServiceNow® San Diego Successful Implementation
- August 9, 2023 - 11:40 a.m.
- The NFC BSM ServiceNow® team is notifying our customer Agencies that the ServiceNow application enhancements were successfully implemented on July 29, 2023.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- July 27, 2023 - 8:10 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 29, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- July 27, 2023 - 8:10 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 29, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- National Finance Center (NFC) Business Service Management (BSM) ServiceNow® San Diego Enhancements
- July 14, 2023 - 8:28 a.m.
- The National Finance Center’s (NFC) Business Service Management (BSM) ServiceNow® team is notifying our Customer Agencies that on July 29, 2023, the NFC BSM ServiceNow® application plan to release two enhancements: Automatic Attachment Encryption
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- July 12, 2023 - 1:31 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 15, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- July 12, 2023 - 1:28 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 15, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- June 29, 2023 - 6:37 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 1, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- June 29, 2023 - 6:36 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, July 1, 2023, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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