Customer Notifications
- Martin Luther King Jr. Holiday
- January 14, 2025 - 10:21 a.m.
- In observance of the Martin Luther King Jr. Holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, January 20, 2025.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- January 10, 2025 - 12:53 p.m.
- The National Finance Center (NFC) will conduct system maintenance Sunday, January 12, 2025, from 5:00 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- January 10, 2025 - 12:53 p.m.
- The National Finance Center (NFC) will conduct system maintenance Sunday, January 12, 2025, from 5:00 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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- New Year’s Day Holiday
- December 30, 2024 - 1:45 p.m.
- In observance of the New Year’s Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Wednesday, January 1, 2025.
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- Update: Christmas Day Holiday
- December 23, 2024 - 2:45 p.m.
- In observance of the Christmas Day holiday, our offices, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Tuesday, December 24, and Wednesday, December 25, 2024.
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- Christmas Day Holiday
- December 18, 2024 - 12:18 p.m.
- In observance of the Christmas Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Wednesday, December 25, 2024.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- December 12, 2024 - 9:28 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, December 14, 2024, from 4:45 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- December 12, 2024 - 9:28 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, December 14, 2024, from 4:45 a.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 29, 2024 - 10:21 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 30, 2024, from 4:45 p.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 29, 2024 - 10:20 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 30, 2024, from 4:45 p.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- Thanksgiving Day Holiday
- November 20, 2024 - 8:31 a.m.
- In observance of the Thanksgiving Day holiday, the National Finance Center (NFC) Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Thursday, November 28, 2024.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- November 15, 2024 - 11:25 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 16, 2024, from 6:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- November 15, 2024 - 11:22 a.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 16, 2024, from 6:00 a.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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- Veterans Day Holiday
- November 5, 2024 - 12:09 p.m.
- In observance of the Veterans Day holiday, the National Finance Center Contact Center, including the Government Insurance Services Branch (GISB) Help Desk, will be closed on Monday, November 11, 2024.
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- NFC Scheduled Maintenance – Direct Premium Remittance Web (DPRW)
- October 31, 2024 - 3:23 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 2, 2024, from 8:00 a.m. until 10:45 p.m. (CST), for bi-weekly maintenance activities.
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- NFC Scheduled Maintenance – Centralized Enrollment Clearinghouse System (CLER)
- October 31, 2024 - 3:17 p.m.
- The National Finance Center (NFC) will conduct system maintenance Saturday, November 2, 2024, from 8:00 a.m. until 10:45 p.m. (CST) for bi-weekly maintenance activities.
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