Equal Employment (EEO) Contact and the Informal EEO Complaint Process
An aggrieved Party (AP) must contact an EEO Counselor within 45 calendar days of the date of the alleged discriminatory act or event, when she or he became aware of the act(s) or action(s), or in the case of a personnel action.
The EEO Counselor will:
- Request basic information about your complaint;
- Request your contact information and or your representative, if you are represented;
- Advise you of your rights and responsibilities; and
- Offer you Alternative Dispute Resolution (ADR), if appropriate, as a possible way to resolve the matter or traditional EEO Counseling.
If the matter is not resolved, the EEO counselor will conduct a final interview and issue the Aggrieved Party a Notice of Right To File (NRF) a formal EEO complaint.
Contact Information
Call or email to speak with a Civil Rights Representative between 8:00 a.m. to 4:00 p.m. CT., Monday through Friday. You can contact us via the email addresses provided below:
OCFO Civil Rights Chief - Donna Gilbert
Service Areas: Formal EEO POC, Training, Conflict Resolution Management, Alternative Dispute Resolution (ADR), OCFO Reports, EEOC 462, and No Fear Reports, Informal EEO Counselor
- Mobile Number: (504) 655-3556
- Email: SM.OCFO.CRCMO@usda.gov
EEO Counselor - Gisele Hidalgo
Service Areas: Formal EEO POC, Training, Conflict Resolution Management, Alternative Dispute Resolution (ADR), No Fear Reports and Informal EEO Counselor
- Mobile Number: (504) 421-7734
- Email: SM.OCFO.CRCMO@usda.gov
EEO Assistant - Haleigh Bergeron
Service Areas: EEO POC for American Sign Language (ASL) Interpreter Requests, Training, Conflict Resolution Management/Alternative Dispute Resolution (ADR), Informal EEO Counseling
- Mobile Number: (504) 884-7640
- Email: SM.OCFO.CRCMO@usda.gov
Mailing Address:
Civil Rights and Conflict Management Office
OCFO/NFC/CRCMO
13800 Old Gentilly Rd.
P.O. Box 60000
Building 101 - EB38
New Orleans, La. 70160-0001