Timekeepers can submit existing telework requests on behalf of the employee under the timekeeper’s purview. The timekeeper can also view, modify, and delete telework requests for employees. Timekeepers must have the Telework license assigned to see the Telework menu.
All questions should be submitted to the NFC Contact Center at 1-855-632-4468, or via the NFC BSM ServiceNow Customer Service Portal (CSP) using the appropriate login:
Last Updated / Reviewed: December 02, 2025