Skip to Main Content

NFC University

Main Navigation

Classes
Self-paced Training
Schedule
Pricing
MyNFC

Additional Links: About; Help; Subscribe

Customer Survey From: ServiceNow Course

This video explains two paths to access a survey ready to be taken.

Modules in this Course

New Homepage
0:41
Non-Federated Log In
1:12
Federated Log In
0:47
Creating a Desktop Shortcut
1:25
Clearing the Browser Cache
1:25
Ticket Type Differences
3:05
Knowledge Databases and Articles
2:15
Create a Request
3:54
Create an Incident
3:55
Create a Case
3:09
Submitting on Behalf of Another Person
1:45
Searching Submitted Tickets
3:02
Modify or Cancel Tickets
2:18
Extracting Ticket Data
1:36
Customer Survey
1:41

Questions?

All questions should be submitted to the NFC Contact Center at 1-855-632-4468, or via the NFC BSM ServiceNow Customer Service Portal (CSP) using the appropriate login:

Federated ServiceNow Users
Non-Federated ServiceNow Users

Last Updated / Reviewed: April 10, 2024

Home
USDA Accessibility Statement
Site Map
USDA Policies & Links

OCFO Continuity of Operations
USDA Privacy Impact Assessment
Send us Feedback
FOIA

Federal Executive Board
OCFO Privacy Policy
USDA Non-Discrimination Statement

No FEAR Act
Information Quality
USAJOBS
USDA

USA.gov
Whitehouse.gov
USDA OCFO