Financial Shared Services

FMS Release Information

Financial Management Services' (FMS) employs a scheduled release management process and agency change management planning to promote transparency in communication regarding upcoming system changes and continued process improvement.

ServiceNow (SN) is FMS’ system of record for change management.  It is used to submit, prioritize, schedule and monitor changes from submission to implementation. If system changes are needed to improve operations an Enhancement (ENHC) Ticket is developed. When corrections are needed, a Defect (DFCT) Ticket is created. Both are tracked by number in ServiceNow (SN). Agencies can review the progress of these tickets at any time.

FMS Release Notes are published for scheduled releases on the Monday immediately following the release date to inform agencies of which Enhancement (ENHC) and Defect (DFCT) corrections were successfully moved to production. The Release Notes will provide brief details of each change that was implemented in the release and identify the audience that was impacted by the change. Additionally, subscribed agencies will receive notification of the implementation results with a link to the FMS Release Notes.

Production updates that occur outside a release cycle are published to the applicable product's Release Notes page and provided to agencies monthly. These updates include emergencies, time or process sensitive updates, as well as other changes that were moved to production to correct issues or support various operational needs affecting users.

The FMS Release Calendar by Product provides agencies with the planned quarterly schedules indicating the release month and day for all products/systems. Agencies can select the system from the list below to view detailed Release Notes and information pertaining to production updates to the baseline system.

FMS Release Calendar by Product