Course Outline
- Understand How To:
- Log into ServiceNow portal
- Create Access Requests
- Service Now notification process
- Receive notification of submitted request status
- Receive notification of completed request
- Create Incidents Requests
- Receive notification of submitted incident status
- Review Access Request forms
- Agency Security Officer responsibilities
Course Information
Prerequisites for this Training Course
Enrollee must be an Agency Security Officer
Training Course Length
2 Hours
Locations for This Training Course
ASO ServiceNow Training sessions are scheduled on the 1st Wednesday of the month, from 1 p.m. - 3 p.m. Central Standard Time. NON-PAY ServiceNow Training sessions are scheduled on the 1st Thursday of the month from 1 pm – 3pm, Central Standard Time.
Class Dates
- March 3, 2021 (Virtual Webinar)
- April 7, 2021 (Virtual Webinar)
- May 5, 2021 (Virtual Webinar)
- June 2, 2021 (Virtual Webinar)
- July 7, 2021 (Virtual Webinar)
- August 4, 2021 (Virtual Webinar)
- September 1, 2021 (Virtual Webinar)
- October 6, 2021 (Virtual Webinar)
- November 3, 2021 (Virtual Webinar)
- December 1, 2021 (Virtual Webinar)