News Headlines
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- Retroactive Pay Increase Pay Period 19 – Posted to Employee Personal Page (EPP)
- October 10, 2019 - 4:30 p.m.
- The National Finance Center (NFC) is notifying our Customer Agencies that a document has been added to the Employee Personal Page (EPP) under News and Announcements, providing employees with information on the 2019 Retro Pay Increase. Read more.
- Time and Attendance
- October 9, 2019 - 3:08 p.m.
- This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is critical to ensuring a successful payroll processing cycle. All T&A(s) should be validated, certified and transmitted by close of business on the Tuesday following the end of the bi-weekly pay period. Read more.
- Update: Processing of the September 2019, Monthly SF-224 Report
- October 4, 2019 - 3:57 p.m.
- This is an update to the notification dated October 4, 2019, processing of the monthly SF-224 bulk file; the National Finance Center (NFC) is informing its customer Agencies that the transmission of the SF-224 bulk file has completed. Read more.
- NFC’s Columbus Day Holiday Schedule
- October 3, 2019 - 3:27 p.m.
- In observance of the Columbus Day holiday, the National Finance Center (NFC) will be closed on Monday, October 14, 2019, including the NFC Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled. Read more.
- Personal Benefits Statements Unavailable on EPP
- September 20, 2019 - 1:19 p.m.
- This notification is to inform our customers that the 2019 Personal Benefits Statements will be temporarily unavailable on the Employee Personal Page beginning Monday, September 23, 2019, at 8:00 p.m. until Tuesday, September 24, 2019, at 6:00 a.m. central standard time. Read more.
- NFC System Maintenance Schedule: Saturday, September 14, 2019
- September 13, 2019 - 8:31 a.m.
- The NFC will conduct system maintenance on Saturday, September 14, 2019 from 9:00 a.m. until 10:45 p.m. Read more.
- NFC Contact Center Limited Service
- September 9, 2019 - 2:47 p.m.
- This notification is to inform all customers that due to an all employee meeting, the National Finance Center’s (NFC) Contact Center (NCC) (excluding the GISB Help Desk, which services DPRS, TIPS, and CLER) will have limited service on Tuesday, September 10, 2019, from 9:00 a.m. to 11:30 a.m. CT. Read more.
- NFC System Maintenance Schedule: Saturday, August 31, 2019
- August 29, 2019 - 12:36 p.m.
- The NFC will conduct system maintenance on Saturday, August 31, 2019 from 9:00 a.m. until 11:45 p.m. Read more.
- Labor Day Holiday
- August 28, 2019 - 4:05 p.m.
- In observance of the Labor Day holiday, our offices will be closed on Monday, September 2, 2019, including the National Finance Center (NFC) Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled. Read more.
- Update – NFC Contact Center - Limited Services – Phone System Issues Resolved
- August 28, 2019 - 2:04 p.m.
- This is a follow up to the notification dated Monday, August 26, 2019, stating that the National Finance Center (NFC) is experiencing phone system issues. The phone system issues have been resolved. Read more.
- NFC Contact Center - Limited Services – Phone System Issues
- August 26, 2019 - 4:08 p.m.
- This notification is to inform all customers that the National Finance Center (NFC) is experiencing phone system issues, which impacts all customers attempting to call NFC. This includes National Finance Center’s (NFC) Contact Center (NCC) and the Government Insurance Services Branch (GISB) Help Desk. The NFC technical team is working to resolve these issues. Updates will be provided to customers as they are available. Read more.
- NFC System Maintenance Schedule: Saturday, August 17, 2019
- August 15, 2019 - 9:09 a.m.
- The NFC will conduct system maintenance on Saturday, August 17, 2019 from 7:00 a.m. until 10:45 p.m. Read more.
- NFC System Maintenance Schedule: Saturday, August 31, 2019
- August 29, 2019 - 12:36 p.m.
- The NFC will conduct system maintenance on Saturday, August 31, 2019 from 9:00 a.m. until 11:45 p.m. Read more.
- Labor Day Holiday
- August 28, 2019 - 4:05 p.m.
- In observance of the Labor Day holiday, our offices will be closed on Monday, September 2, 2019, including the National Finance Center (NFC) Contact Center. All NFC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled. Read more.
- Update – NFC Contact Center - Limited Services – Phone System Issues Resolved
- August 28, 2019 - 2:04 p.m.
- This is a follow up to the notification dated Monday, August 26, 2019, stating that the National Finance Center (NFC) is experiencing phone system issues. The phone system issues have been resolved. Read more.
- NFC Contact Center - Limited Services – Phone System Issues
- August 26, 2019 - 4:08 p.m.
- This notification is to inform all customers that the National Finance Center (NFC) is experiencing phone system issues, which impacts all customers attempting to call NFC. This includes National Finance Center’s (NFC) Contact Center (NCC) and the Government Insurance Services Branch (GISB) Help Desk. The NFC technical team is working to resolve these issues. Updates will be provided to customers as they are available. Read more.
- NFC System Maintenance Schedule: Saturday, August 17, 2019
- August 15, 2019 - 9:09 a.m.
- The NFC will conduct system maintenance on Saturday, August 17, 2019 from 7:00 a.m. until 10:45 p.m. Read more.
- EPP System Maintenance
- July 30, 2019 - 1:06 p.m.
- The National Finance Center (NFC) will perform system maintenance to the Employee Personal Page (EPP) on Wednesday, July 31, 2019, from 3:00 p.m. until 5:00 p.m. Central Standard Time. There is no action required on the part of the customers. Read more.
- Time and Attendance
- July 30, 2019 - 12:22 p.m.
- This notice serves as a reminder to all Agencies of the requirement for the submission of Time and Attendance (T&A) data. Timely receipt of T&A(s) by the National Finance Center (NFC) is very important since it impacts the employee’s pay. All T&A(s) must be validated, certified, and transmitted by close of business on the Tuesday following the end of the bi-weekly pay period. Read more.