REPT 22-03, Retirement Processing System (RETM) Data Available in Insight

Published: March 3, 2022
Effective: Pay Period 15, 2021


Insight has been modified to include all Retirement Processing System (RETM) elements. The new RETM role gives users access to subject areas RETM Claims and RETM Master. These subject areas contain Personally Identifiable Information (PII). User access to these subject areas is provisioned based upon submission of Form AD-3100-R, National Finance Center Web Applications Request for Security Access by your Agency's Security Officer (ASO).

Affected Systems


System Impact


Modified Insight to include all data elements within the RETM Claims and RETM Master subject areas.


Insight has been modified with a new application role called RETM. This role provides the capability to view data elements within the RETM Claims and RETM Master subject areas.

The RETM folder subject areas are:


For additional Insight information users can access the Insight Resource Materials page on the National Finance Center (NFC) Web site. To access this information, select HR and Payroll Clients from the My NFC drop-down menu on the NFC homepage. At the HR and Payroll Clients page, select the Client Services tab and select the Insight: Reporting and Analytics under HR/Payroll Initiatives.


For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.