National Finance Center

NFC Coronavirus Updates

As the coronavirus situation evolves worldwide, we are working hard to ensure that NFC continues to serve our customers. There is now documented community spread of the COVID-19 infection in the greater New Orleans area. Therefore, consistent with White House and U.S. Department of Agriculture guidance – NFC has implemented maximum telework flexibilities for its employees to adhere to social distancing.

NFC wants to assure our customer Agencies that our operational status is currently at a normal state. If the impact of the COVID-19 virus in the New Orleans area gets progressively worse, we will keep you informed of any changes to our business operations.

We hope everyone stays safe and healthy during this difficult time, and our commitment is to continue working in partnership with our customer Agencies as we weather this challenging situation together.

Authorized Agency representatives with questions concerning this notification should contact NFC’s Contact Center at 1-855-632-4468 or via the ServiceNow Customer Service Portal (CSP).

American Rescue Plan Act (ARPA) of 2021, Emergency Paid Leave (EPL) Information

• ARPA Frequently Asked Questions (FAQs)
• How to Access and Run the American Rescue Plan Act Reports in Insight
• EPL Biweekly Limit Tool

Families First Coronavirus Response Act

In response to the Families First Coronavirus Response Act (FFCRA) legislation, the National Finance Center (NFC) has implemented changes to our time and attendance systems to incorporate new transaction descriptors (TD) to be used in conjunction with transaction code (TC) 01. Leave under the FFCRA is available for use from April 1, 2020, through December 31, 2020.

For more information please see the FFCRA page.

Looking for More Information?

• Coronavirus.gov
  Coronavirus.gov is the primary resource for the public regarding Coronavirus (COVID-19). It is a portal for public information that is curated by the Coronavirus (COVID-19) Task Force at the White House, working in conjunction with CDC, HHS, and other agency stakeholders.
• Coronavirus Disease 2019 (COVID-19)
  The Coronavirus Disease 2019 (COVID-19) page on the CDC's Web site contains the latest public health and safety information from CDC and for the overarching medical and health provider community on COVID-19. The site contains consumer and medical information on how the virus spreads, symptoms, prevention and treatment, stigma, cases, and what to do if you are sick, along with frequently asked questions.
• What the U.S. Government is Doing
  The What the U.S. Government is Doing page on USA.gov, is cataloging all U.S. Government activities related to Coronavirus (COVID-19).