INQUIRY 23-01, EPP Login Changes

Published: January 19, 2023

Summary

In compliance with Cyber Executive Order 14028, the National Finance Center (NFC) is modifying the way users log in to the Employee Personal Page (EPP). Users will now be required to log in via Personal Identity Verification/Common Access Card (PIV/CAC), MobileLinc, or with an application user ID and password. When logging in with an application user ID and password, they will be required to use a two-factor authentication process.

Affected Systems

System

System Impact Status

EPP

The USDA eAuthentication screen changes impact USDA users and NFC Federated Customers. A more modernized streamlined page will display as a result of enforcement of PIV or PIV alternative options (e.g., MobileLinc).

Implementation

As a result of this enhancement, all USDA EPP users will no longer be able to log in with a USDA eAuthentication user ID and password.

To Log In to EPP Using PIV/CAC or MobileLinc:

  1. Connect to the NFC Web site at www.nfc.usda.gov.
  2. On the Application Launchpad, select the My EPP icon. The Warning Banner page is displayed.

    EPP Warning Banner page

  3. Select the I Agree button. The EPP Login page is displayed.

    EPP Choose a Sign in Option page

  4. Select the Sign in with PIV button. The Log In with PIV/CAC page is displayed.

    Login with PIV/CAC page

  5. Select PIV/CAC.

    OR

    Select MobileLinc.

  6. Select the applicable certificate information.

    Note: This may vary depending on Agency configuration.

  7. Complete the fields on the Log In with PIV/CAC or Log In with MobileLinc page.

To Log In to EPP Using the Local Application User ID and Password:

Note: This option requires two-factor authentication.

  1. Connect to the NFC Web site at www.nfc.usda.gov.
  2. On the Application Launchpad, select the My EPP icon. The Warning Banner page is displayed.

    EPP Warning Banner page

  3. Select the I Agree button. The EPP Choose a Sign in Option page is displayed.

    EPP Choose a Sign in Option page

  4. Select the Sign in with EPP Account button. The EPP Log In page is displayed.

    EPP Log In page

  5. Complete the EPP application local User ID and Password field.
  6. Select the I'm not a robot checkbox.
  7. Complete the reCaptcha steps.
  8. Select the Log In button. The Two-Step Authentication page will appear.
  9. Enter the Verification Code sent to your email address or phone.
  10. Select the Submit button. The Welcome to EPP page will appear.
  11. Confirm your mailing address by selecting the Yes or No button.

Resources

The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab and select the applicable category to access the procedure manual within the category.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.