INQUIRY 20-08, Other Tax Credits

Published: December 11, 2020
Effective: Pay Period 23, 2020


In accordance with the Internal Revenue Service (IRS) Employee's Withholding Certificate, Form W-4, instructions, the National Finance Center (NFC) has modified Step 3, Claim Dependents, of the W-4, Self Service Request, on the Employee Personal Page (EPP). The enhancement will allow employees to add other tax credits (e.g., child tax credit).

Note: This modification will not impact employees who already have the new 2020 W-4. If an employee has entered dependent amounts that were previously totaled, that amount will remain.

Affected Systems


System Impact


Renamed the Total qualifying children and other dependents field to Add the amounts above and enter the total here.


EPP has been modified to allow employees to enter Other Tax Credits such as Child Tax Credit and Credit for Other Dependents in the renamed Add the amounts above and enter the total here field.

EPP will no longer calculate the total. The employee will have to perform the calculation of the total manually. This amount should include any other tax credits, if applicable. The total amount for all of the fields under Step 3, Claim Dependents section, should be entered in the now-fillable Add the amounts above and enter the total here field. Employees should refer to IRS Form W4 instructions for further information.


The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab and select the applicable category to access the procedure manual within the category.


For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal.