INQUIRY 20-04, Updates to Table Management System (TMGT) Contact Types for Table 063, Department-Agency-Bureau Contact

Published: July 31, 2020
Effective: Pay Period 16, 2020

Summary

The parameters for Table Management System (TMGT) Contact Type 06, Payroll/Personnel Inquiry Contacts by Department/Agency; and Contact Type 11, Contacts by Department, Agency, and POI, are being updated to specify Servicing Personnel Offices and Benefits Processing Officers as the authorized officials to contact the National Finance Center (NFC) Contact Center (NCC).

Affected Systems

System	System Impact
TMGT	Contact Type 06 and Contact Type 11 on TMGT Table 063, Department/Agency/Bureau Contact, are being updated to specify Servicing Personnel Offices and Benefits Processing Officers as the authorized officials who may contact NCC.

Resources

The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab and select the applicable category to access the procedure manual within the category.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal.