INQUIRY 16-07, Debt Management Enhancements to the Employee Personnel Page (EPP)

Published: June 30, 2016
Effective: Pay Period 13, 2016

Summary

A new Debt Management page will be added to the Employee Personnel Page (EPP). The new page will reflect outstanding commercial salary overpayments and/or Federal Employees Health Benefits (FEHB) debts. Only employees with debts will be able to view the Debt Summary Statement.

Affected Systems

Implementation

The new Debt Management page will allow users to view their open receivables and/or receipt account debts within EPP.

To View the Summary Statement:

1. Select the Debt Management link located beneath the Personal Info menu on the EPP home page. The Debt Summary Statement will be displayed with a list of debts.
2. Click the View Details icon for the applicable bill number and type to view the specific details. The Debt Details page will be displayed with additional information about the debt. This is a view only page.

   Note: For more information on debts, see the Administrative Billings and Collection System (ABCO) procedure.

Resources

The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view and/or print this procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC homepage. At the HR and Payroll Clients page, click the Publications tab in the center ribbon and from there select the applicable category to access the procedure manual within the category.

Inquiries

For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the Internet using the Requester Console.