NOTES 21-01, Listing of Annual Bulletins and Customer Notifications
Published: February 18, 2021
Effective: Pay Period 04, 2021
The National Finance Center (NFC) is committed to improving communication with our customers. To assist us in accomplishing this task, NFC has tools aimed at keeping customers aware of the timeframes for important communications.
An annual list of recurring communications is available on the NFC Web site on the Annual Bulletins and Customer Notifications page. From this page, customers can view a list of bulletins and customer notifications by month and subscribe to them.
The customer events calendar available on the HR and Payroll Clients page provides dates for events such as User Group and Committee for Payroll/Personnel System (CAPPS) meetings, customer engagements, and important initiatives. Simply select the shaded date to view a full description of the event for that day. You can also select thebutton to view a full-page calendar month.
The annual list of recurring communications and the calendar can be accessed on the HR and Payroll Clients page. To access this page, selectfrom the drop-down menu on the NFC Home page. The current month's list of communications is displayed in the HR/Payroll Annual Communications section. Select the button to view the Client Services/Annual Communications page. This page displays a list of NFC's annual bulletins and customer notifications by month, along with instructions on how to receive these communications.
The customer events calendar is also available on the HR and Payroll Clients page directly under the Application Launchpad.
For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center ator via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.