FESI Processing

Many Agencies serviced by the National Finance Center (NFC) use front-end entry systems in lieu of using the Web-based Entry, Processing, Inquiry, and Correction System (EPIC Web) or EmpowHR. These entry systems use a Front-End System Interface (FESI) to transmit data to NFC for processing in NFC’s Payroll/Personnel System (PPS). FESI is not a system itself but is an interface process between the front-end entry system used by the Agency and PPS. The front-end system's data consists of files that must be in conformance with PPS processing requirements to successfully interface with other NFC external and internal payroll/personnel systems.

PPS data is the system of record, and the data in the front-end system must match the data in PPS. By following the steps outlined below, the data in the front-end system will be consistent with the data in PPS.

Processing Personnel Actions, Position Changes, and Payroll Documents

Prior to processing actions:

• Ensure the front-end system data for all personnel actions and positions matches the Position Management System Online (PMSO) and Information/Research Inquiry System (IRIS) Program IR125, Personnel Actions Summary data.
• After ensuring the data in both systems matches, process the actions in the applicable front-end system.

After the FESI file is processed in PPS:

• Verify the action(s) apply in:
   
  • IRIS Program IR122, SF-50B Data Elements
  • IRIS Program IR127, Detail Assign/Temporary Promotion
  • PMSO
• Ensure the front-end system for personnel action and position data matches PMSO and IRIS Program IR125 data (e.g., the obligated and incumbent positions are correct and match in PMSO, IRIS Program IR127, and the front-end entry system).
• If the data is not correct, roll back the data in EPIC Web or EmpowHR and make the appropriate corrections which may include processing other actions.
• Repeat these steps until the data is corrected.

Note: All data issues should be resolved when the discrepancies occur. Do not delay the corrections of data to future pay periods as additional data issues result when new actions are processed.

Resolving Discrepancies in Front-End System Reports:

Each front-end system should have data discrepancy reports. The Agency is responsible for processing the actions and resolving the discrepancies in the reports as follows:

• Update the front-end system to match IRIS Program IR125 and PMSO.
• Determine if any changes need to be made to the data in NFC PPS.
• Process the appropriate actions to update the data in NFC PPS.
• Verify the action(s) apply correctly in:
   
  • IRIS Program IR122
  • IRIS Program IR127
  • PMSO
• Ensure the front-end system personnel action and position data match PMSO and IRIS Program IR25 data (e.g., the obligated and incumbent positions are correct and match in PMSO, IRIS Program IR127, and the front-end entry system).
• If the data is not correct, roll back the data in EPIC Web or EmpowHR and make the appropriate corrections which may include processing other actions.
• Repeat these steps until the data is corrected.

Reporting Issues to the NFC Contact Center (NCC):

Tickets should be established based on the data in PPS (PMSO/IRIS). Prior to submitting tickets:

• Verify the data in the front-end system and PMSO/IRIS matches.

• Update the front-end system to match PPS or process the appropriate actions to update the data in PPS if the data does not match:
   
  • Example – If data is in the front-end system but not PMSO/IRIS, then process the appropriate actions to update PPS.
  • Example – If data is in IRIS Program IR125 but not in the front-end system, add the missing action to the front-end system.

• Exhaust all avenues for resolving data issues prior to submitting tickets for resolution by an NFC developer.
• Submit only one ticket per employee or issue. The ticket should include the actions taken by the Agency to resolve the issue.