EmpowHR Processing

EmpowHR offers an integrated set of business processes within a National Finance Center (NFC)-hosted technology suite that automates common administrative tasks associated with human resources (HR) management. Payroll, position, and personnel actions are entered into EmpowHR and are sent to the NFC Payroll Personnel System (PPS) for editing.

PPS is the system of record, and the data in EmpowHR must match the data in PPS. By following the steps outlined below, the data in EmpowHR will be consistent with the data in PPS.

Processing Personnel Actions, Position Changes, and Payroll Documents

Prior to processing actions:

• Ensure EmpowHR data for all personnel actions and positions matches the Position Management System Online (PMSO) and Information/Research Inquiry System (IRIS), IRIS Program IR125, Personnel Actions Summary data.
• Process the actions in EmpowHR after ensuring the data in both systems match.

After the EmpowHR export file is processed in PPS:

• Verify the action(s) apply in:
   
  • IRIS Program IR122, SF-50B Data Elements
  • IRIS Program IR127, Detail Assign/Temporary Promotion 
  • PMSO
  • EmpowHR
• Ensure the EmpowHR data for personnel actions and position data matches PMSO IRIS Program IR125 data, (e.g., the obligated and incumbent positions are correct and match in PMSO, IRIS Program IR127, and EmpowHR).
• If the data is not correct, roll back the data in EmpowHR and make the appropriate corrections (which may include processing other actions).
• Repeat these steps until the data is corrected.

Note: All data issues should be resolved when the discrepancies occur. Do not delay the corrections of data to future pay periods as additional data issues may result when new actions are processed.  

Reporting Issues to NFC Contact Center (NCC):

Tickets should be established based on the data in PPS (PMSO/IRIS). Prior to submitting tickets:

• Verify the data in EmpowHR and PMSO/IRIS matches.

• Update EmpowHR to match PPS or process the appropriate actions to update the data in PPS if the data doesn't match.
   
  • Example – If data is in EmpowHR but not PMSO/IRIS, then process the appropriate actions to update PPS.
  • Example – If data is in IRIS Program IR125 but not in EmpowHR, add the missing action to EmpowHR and mark it applied.
• Exhaust all avenues for resolving data issues prior to submitting tickets.
• Submit one ticket per employee or issue. The ticket should include screenshots and the actions taken by the Agency to resolve the issue.