HRPAY 21-03, Other Tax Credits

Published: March 15, 2021
Effective: Pay Period 06, 2021


In accordance with the new Internal Revenue Service (IRS) Form W-4, Employee Withholding Certificate, instructions, the National Finance Center (NFC) has enhanced EmpowHR by allowing the entry of other tax credits.

Affected Systems


System Impact


Modified the Total Dependents field to make it a fillable field.



W-4 data is processed on the Payroll Documents page - Tax/Federal Tax Data tab.

The Total Dependents field has been modified to make it a fillable field, thereby allowing other tax credits to be entered on the W-4.

Note: This field will no longer calculate the total amount claimed. The total amount for the fields listed below, along with any additional tax credits entered, should be entered in the Total Dependents field.

The following fields are used to enter W-4 information:


The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC Home page. At the HR and Payroll Clients page, select the Publications tab and select the applicable category to access the procedure manual within the category.


For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal at ServiceNow Portal for Federated Users and at ServiceNow Portal for Non-Federated Users.