HRPAY 20-05, Procedural Change in Requesting EmpowHR Table Updates
Published: September 23, 2020
Summary
This bulletin revises and standardizes the process for requesting table updates for EmpowHR. To accomplish more precise recordkeeping and help eliminate delays in the processing of your change requests, Agencies should follow the procedures described below.
Implementation
All EmpowhHR table updates, formerly sent to the Table Management System (TMGT) mailbox, should now be submitted via the ServiceNow self-service portal at ServiceNow portal for federated users for federated users and ServiceNow portal for nonfederated users for non-federated users.
- EmpowHR update requests may be only submitted to the National Finance Center (NFC) by authorized Agency representatives whose names appear on TMGT Table 063, Department/Agency/Bureau Authorized Points of Contact Types, Contact Type 03. Requests submitted by individuals not identified on TMGT Table 063 will not be processed and will be placed in a canceled status with detailed notes. ServiceNow will notify the sender by an automated email of the changed status. An authorized Agency representative will need to resubmit the request.
- EmpowHR update requests must contain all data necessary for a successful table update. NFC requires a screen print of the relevant table with the applicable data filled in for each table entry required to ensure accuracy. Many Agencies already adhere to this process and do so by capturing the screen, saving it in a Word format, and adding the variable data to the blank screen(s) captured.
- EmpowHR update requests must include the applicable Department/Agency name and Agency code along with the Personnel Office Identifier and the authorized sender's name, email address, and telephone number.
- When a ServiceNow request is received, an automatic email response is sent to the sender's email address confirming receipt of the request. NFC processes valid requests within 5 business days of receipt, and TMGT updates apply to the system immediately upon the successful completion of the entry process. Once the submitter’s request has been processed and marked complete, ServiceNow will generate an automated email to notify the submitter of the changed status.
Exception to Using the Payroll Processing/TMGT Path in ServiceNow when Submitting EmpowHR Requests
If the EmpowHR table request requires more than 50 changes to TMGT Table 005, Agency Organizational Structure, please submit the request on an Excel spreadsheet and submit the request via email to
. This information is loaded into the application via programmer intervention, because requests of 50 or more changes are processed systematically through a system batch process instead of manually by the Payroll Operations staff. Requests sent to must adhere to the proper file format (e.g., the required record layout).Below is a list of EmpowHR tables uploaded in the weekly Sunday night process.
TMGT Table Number |
TMGT Table Name |
EmpowHR Related Table |
---|---|---|
001 |
PERSONNEL OFFICE ID |
PERSONNEL OFFICE ID |
002 |
ACCOUNTING STATION CODES |
ACCOUNTING STATION CODES |
010 |
UNION AND ASSOCIATION CODE ADDRESS |
UNION TABLE |
029 |
PAY TABLE RATE |
LOCALITY TABLE |
062 |
3 DIGIT NATURE OF ACTIONS |
NOA TABLE |
074 |
OFFICIAL POSITION TITLE |
OFFICIAL POSITION TITLES |
098 |
SALARY RANGES |
SALARY LIMITS |
106 |
FINANCIAL ORGANIZATION EFT ROUTING NUMBER FIELD |
BANK TABLE |
EmpowHR Table Updates
TMGT changes do not update immediately to EmpowHR related tables. Some tables are updated in the EmpowHR application with a system batch load that is completed on a weekly basis. All other tables are manually updated. Refer to the table above, which identifies the EmpowHR tables that are updated via a system batch load.
Resources
View bulletin INQUIRY 20-05, Procedural Change in Requesting Table Management System (TMGT) Updates, for additional TMGT information.
The procedure manual for this application, which is available online at the NFC Web site, is being updated to include the information in this bulletin. To view this procedure, select
from the drop-down menu on the NFC Home page. At the page, select the tab and select the applicable category to access the procedure manual within the category.Inquiries
For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal.