HRPAY 19-01, NFC EPIC to Mirror EmpowHR Deleted SF2809/2810

Published: February 20, 2019
Effective: Pay Period 20, 2018


Modifications have been made in the Web-Based Entry, Processing, Inquiry, and Correction System (EPIC Web) regarding the editing of Federal Employees Health Benefits (FEHB) Document Types 180, FEHB Registration, and 181, Chg FEHB Enroll. This will prevent users from editing those documents in a Released or Future status and require them to delete the document and submit a new one.

Affected System


System Impact


Users will be required to delete and reenter FEHB documents that have been placed in a released future status.



EPIC Web users should use the following guidelines for FEHB documents:


The procedure manuals for these applications, which are available online at the National Finance Center (NFC) Web site, are being updated to include the information in this bulletin. To view and/or print these procedures, select HR and Payroll Clients from the MyNFC drop-down menu on the NFC homepage. At the HR and Payroll Clients page, select the Publications tab and select the applicable category to access the procedure manuals within the category.


For questions about NFC processing, authorized Servicing Personnel Office representatives should contact the NFC Contact Center at 1-855-NFC-4GOV (1-855-632-4468) or via the customer service portal.